Privacy Policy

Kyanos Marine Solution respects your privacy and is committed to protecting the personal information shared through kyanosmarinesolution.com, enquiry forms, applications, email, telephone, WhatsApp, and other service-related communication.

This Privacy Policy explains what information we collect, why we collect it, how it may be used or shared, and the choices available to you.

The policy should be read together with the website’s Terms and Conditions.

1. Information We Collect

Depending on the service requested, we may collect:

Personal and Contact Information

• Full name

• Date of birth

• Gender

• Residential address

• Email address

• Phone and WhatsApp number

• Nationality

• Emergency contact details

Identity and Travel Information

• Passport details

• Visa information

• Travel itinerary

• Government-issued identification

• Seafarer identification and employment records

Professional and Maritime Information

• Resume or CV

• Rank and work experience

• Educational qualifications

• Maritime certificates and endorsements

• Training records

• Previous employment details

• Seafarer employment agreements

• Medical-fitness and vaccination documentation

Application Information

• Preferred role or service

• Salary expectations

• Availability

• Interview information

• Job or training application details

• Documents uploaded through the website

Payment Information

Where applicable, we may collect:

• Billing details

• Payment status

• Invoice records

• Transaction references

Complete card or banking credentials may be processed directly by authorised banks or payment-service providers rather than stored by us.

Website and Technical Information

When you use the website, certain information may be collected automatically, such as:

• IP address

• Browser and device type

• Pages visited

• Date and time of access

• Referring website

• Cookie and analytics information

2. How We Collect Information

We may collect information when you:

• Complete a contact or application form

• Upload a resume, certificate, passport, or supporting document

• Contact us by phone, email, WhatsApp, or social media

• Request maritime, crew, training, documentation, medical, payroll, consultancy, or overseas support

• Visit or interact with our website

• Communicate with our employees or authorised service partners

• Authorise an employer, institute, agent, or other party to share your information with us

3. Why We Use Your Information

Personal information may be used to:

• Respond to enquiries

• Review applications and candidate profiles

• Provide requested services

• Coordinate interviews and job opportunities

• Assist with crew-management requirements

• Support certification and documentation management

• Coordinate visa, travel, training, or medical processes

• Communicate with employers, vessel operators, institutes, agents, or service providers

• Process payments and maintain transaction records

• Send important service updates

• Improve the website and customer experience

• Prevent fraud or misuse

• Meet contractual, legal, regulatory, and record-keeping requirements

• Handle complaints and disputes

India’s Digital Personal Data Protection Act, 2023 regulates the processing of digital personal data for lawful purposes and recognises both individuals’ privacy rights and legitimate data-processing needs.

4. Maritime Recruitment and Candidate Information

Where you apply for maritime employment or placement assistance, we may process your personal, professional, certification, travel, and medical-fitness information to assess suitability and coordinate with relevant organisations.

Your information may be shared with:

• Shipowners

• Vessel operators

• Maritime employers

• Manning or recruitment partners

• Training institutes

• Medical centres

• Travel coordinators

• Port agents

• Visa or immigration-service providers

• Authorised government or maritime authorities

The Maritime Labour Convention, 2006 covers the use of regulated recruitment and placement services and recognises protections concerning seafarer employment and welfare.

Submitting information does not guarantee employment, interview selection, vessel joining, visa approval, medical fitness, admission, or certification.

5. Medical and Sensitive Information

Medical reports, fitness certificates, vaccination records, mental-health information, or other sensitive information will be requested only where relevant to a service or maritime requirement.

Such information may be shared only with appropriate parties, such as:

• Authorised medical professionals

• Approved medical facilities

• Employers or vessel operators where lawfully required

• Insurers or assistance providers

• Regulatory or government authorities

Kyanos Marine Solution does not provide medical diagnosis or treatment unless delivered through an appropriately qualified professional.

6. Legal Basis and Consent

We process information where:

• You have provided consent

• Processing is necessary to respond to your request

• It is required to provide an agreed service

• It is necessary for employment or application coordination

• It is required to comply with applicable law

• It is necessary to protect legitimate rights or prevent fraud

• Another lawful ground permits the processing

Where consent is the basis for processing, you may withdraw it by contacting us. Withdrawal will not affect processing already completed lawfully and may limit our ability to continue certain services.

7. Sharing of Personal Information

We do not sell personal information.

Information may be disclosed to:

• Employers, shipowners, and vessel operators

• Authorised recruitment or manning partners

• Training and examination organisations

• Medical facilities and healthcare professionals

• Visa, immigration, travel, and logistics providers

• Banks and payment processors

• IT, hosting, email, analytics, and website-service providers

• Legal, accounting, and professional advisers

• Government departments, courts, regulators, or law-enforcement agencies

• Other parties authorised by you

Only information reasonably necessary for the relevant purpose should be shared.

Third parties may process information under their own privacy policies and legal obligations.

8. International Data Transfers

Maritime employment, overseas applications, vessel joining, visa processing, and travel coordination may require information to be transferred outside India.

Where such transfers are required, reasonable steps will be taken to share information only for legitimate service-related purposes and with suitable recipients, subject to applicable legal requirements.

9. Data Retention

Personal information will be retained only for as long as reasonably necessary to:

• Provide the requested service

• Process an application

• Maintain employment or candidate records

• Meet contractual, accounting, compliance, or legal requirements

• Resolve disputes

• Prevent fraud

• Protect legitimate business interests

Retention periods may differ based on document type, regulatory requirements, and service purpose.

When information is no longer required, it may be securely deleted, anonymised, or archived where legally permitted.

10. Data Security

We use reasonable administrative, technical, and organisational measures to protect personal information against:

• Unauthorised access

• Loss or misuse

• Alteration

• Unlawful disclosure

• Accidental destruction

These measures may include access restrictions, password protection, secure storage, backups, staff controls, and service-provider safeguards.

No website, email, WhatsApp message, internet transmission, or storage system can be guaranteed to be completely secure. Users should avoid sending unnecessary sensitive information through unsecured communication channels.

11. Cookies and Website Analytics

The website may use cookies and similar technologies to:

• Enable website functions

• Remember preferences

• Understand website usage

• Measure traffic and performance

• Improve user experience

• Support security and fraud prevention

You may control or delete cookies through your browser settings. Disabling certain cookies may affect some website functions.

Where non-essential analytics or advertising cookies are used, appropriate consent controls should be displayed where legally required.

12. Your Rights

Subject to applicable law, you may request:

• Confirmation of whether your personal information is being processed

• Access to information held about you

• Correction of inaccurate or incomplete information

• Updating of outdated information

• Erasure of information where legally permitted

• Withdrawal of consent

• Information about grievance-redressal procedures

• Nomination of another individual to exercise applicable rights in certain circumstances

Requests may be subject to identity verification, legal restrictions, record-retention duties, or legitimate service requirements.

The Digital Personal Data Protection Act, 2023 provides rights and duties relating to digital personal data, while the Government of India has also published the Digital Personal Data Protection Rules, 2025 and established the Data Protection Board of India.

13. Your Responsibilities

You should:

• Provide accurate and genuine information

• Keep your details updated

• Submit documents belonging only to you or lawfully authorised persons

• Avoid uploading unnecessary sensitive information

• Protect your account, email, and communication access

• Notify us if information has been submitted fraudulently or incorrectly

Kyanos Marine Solution is not responsible for consequences arising from forged, altered, misleading, or unauthorised information provided by a user.

14. Children’s Information

Our services are not intended to collect personal information from children without appropriate parental or guardian involvement.

Where a person below the legally applicable age applies for a training or related service, consent and verification from a parent or lawful guardian may be required.

15. External Links

The website may contain links to external websites, government portals, training institutions, employers, payment providers, or other third parties.

Kyanos Marine Solution is not responsible for the privacy practices, security, availability, or content of external websites. Users should review the relevant third-party privacy policy before providing information.

16. Marketing Communications

Where permitted, we may send information about:

• Maritime opportunities

• Training programmes

• Service updates

• Relevant events

• Company announcements

You may request to stop non-essential promotional communication by contacting us or using an available unsubscribe option.

Service-related communication necessary for an active enquiry, application, or transaction may continue.

17. Data Breach and Incident Response

Where a personal-data security incident occurs, Kyanos Marine Solution will take reasonable steps to investigate, limit the impact, secure affected systems, and make notifications where required under applicable law.

18. Updates to This Privacy Policy

This Privacy Policy may be updated when our services, technology, business practices, or legal obligations change.

The revised version will be published on this page with an updated “Last Updated” date.

Continued use of the website after an update indicates that you have had the opportunity to review the revised policy.

19. Grievance and Privacy Contact

For privacy questions, corrections, withdrawal requests, grievances, or data-related concerns, contact:

Kyanos Marine Solution
Office No. 79, Ground Floor, Gautam Complex,
Sector 11, CBD Belapur, Navi Mumbai – 400614

Phone: 022 4455 4304
WhatsApp: +91 80976 25433
Email: info@kyanosmarinesolution.com
Website: kyanosmarinesolution.com