Terms and Conditions

Welcome to Kyanos Marine Solution. These Terms and Conditions govern your access to and use of our website, kyanosmarinesolution.com, and any enquiries, applications, consultations, documentation support or other services offered by us.

By accessing our website, submitting an enquiry, uploading documents, applying for an opportunity or purchasing any service, you confirm that you have read, understood and agreed to these Terms and Conditions.

1. About Kyanos Marine Solution

Kyanos Marine Solution provides assistance and consultancy relating to:

• Ship management
• Technical and commercial management
• Survey and inspection
• Pre-purchase inspection
• Cargo supervision
• Crew-management support
• Maritime training guidance
• Documentation assistance
• Medical-service coordination
• Payroll-support solutions
• Overseas and visa-assistance services
• Career consultancy and job-placement support

The exact scope, deliverables, fees and timeline of a service may be specified separately through a quotation, invoice, application form, engagement letter, email or written agreement.

2. Eligibility

You must be legally capable of entering into a binding agreement to use paid services offered through this website.

Applicants below 18 years of age must use our services only with the involvement and consent of a parent or legal guardian.

By submitting information, you confirm that all details and documents provided by you are accurate, complete, current and authentic.

3. Nature of Our Services

Kyanos Marine Solution may provide consultancy, administrative assistance, coordination, documentation support and access to information relating to maritime, training, career and overseas-service requirements.

Unless expressly stated in a signed written agreement, our services do not constitute:

• A guarantee of employment
• A guarantee of vessel joining
• A guarantee of admission to a course
• A guarantee of examination success
• A guarantee of certification
• A guarantee of medical fitness
• A guarantee of visa approval
• A guarantee of immigration clearance
• A guarantee of salary, promotion or career advancement

Final decisions may be made by employers, shipowners, principals, training institutes, medical centres, embassies, consulates, immigration authorities, government departments or other independent organisations.

4. Maritime Recruitment and Placement

Any recruitment or placement activity requiring regulatory approval will be undertaken only in accordance with applicable maritime laws, licensing requirements and authorised arrangements.

Candidates may be required to satisfy eligibility conditions relating to:

• Age
• Qualifications
• Experience
• Medical fitness
• Passport and visa status
• Seafarer certification
• Training records
• Background verification
• Employer or vessel requirements

Submitting an application or resume does not create an employment relationship and does not guarantee that the applicant will be shortlisted, interviewed, selected or deployed.

No person is authorised to promise guaranteed employment, vessel joining or placement on behalf of Kyanos Marine Solution unless confirmed through an official written communication.

5. Candidate Fees and Personal Expenses

Kyanos Marine Solution will not charge any recruitment or placement fee that is prohibited under applicable maritime law.

Candidates may, where legally permitted and disclosed in advance, remain responsible for personal or third-party expenses such as:

• Passport charges
• Visa fees
• Medical examinations
• Vaccinations
• Training and examination fees
• Certification charges
• Government fees
• Travel and accommodation
• Document attestation
• Courier or processing costs

Such charges must not be interpreted as a guarantee of employment, visa approval, admission or placement.

6. Training and Course Assistance

Information relating to maritime courses, entry programmes, tests, offshore training, marine engineering or related programmes is provided for general guidance.

Course availability, duration, curriculum, eligibility, examinations, certificates and approvals are controlled by the respective institute, examining authority or regulatory body.

Users must independently verify the recognition and validity of a course or institute before making payment or enrolling.

Kyanos Marine Solution will not be responsible for changes made by training institutions or regulatory authorities after an enquiry or application has been submitted.

7. Overseas and Visa Assistance

Kyanos Marine Solution may provide guidance and document-coordination assistance for categories such as:

• Student visas
• Business visas
• Work visas
• Tourist visas
• Family visas
• Transit visas
• Migration-related applications

We are not an embassy, consulate, immigration authority or government department.

Visa and immigration decisions are made exclusively by the relevant authorities. Processing times, document requirements, interviews and decisions may change without notice.

Payment for consultation or documentation assistance does not guarantee approval. Visa fees, government charges and third-party expenses may remain non-refundable even where an application is delayed or rejected.

8. Medical Services

Medical-service coordination may include assistance relating to pre-employment medical examinations, vaccinations, emergency support or mental-health services.

Medical examinations, reports, diagnoses, treatment, fitness decisions and certificates are issued by qualified and authorised medical professionals or facilities.

Kyanos Marine Solution does not provide medical diagnosis or treatment unless expressly delivered through an appropriately qualified professional.

Users must disclose accurate medical information and follow the advice of their doctor or authorised medical examiner.

9. Documentation Services

We may assist with documents such as:

• Seafarer employment agreements
• Certification records
• Visa and travel documents
• Employment documentation
• Training-related paperwork
• Compliance documentation
• Payroll-related records

The applicant remains responsible for checking the accuracy of all personal information before a document is submitted.

We are not responsible for delays, rejection or penalties arising from false, incomplete, expired, altered or inaccurate documents supplied by the applicant.

Original documents should be submitted only when specifically requested and against appropriate acknowledgement.

10. Fees and Payments

Service fees will be communicated through an invoice, quotation, application form, payment page or written confirmation.

Unless otherwise stated:

• Prices may exclude taxes, government charges and third-party fees.
• Payment must be made through an authorised payment method.
• Users must retain their payment receipt or transaction reference.
• Work may begin only after receipt of the required payment and documents.
• Additional work outside the agreed scope may require an additional fee.

Kyanos Marine Solution will not be responsible for payments made to unauthorised persons, unofficial accounts or third parties without written confirmation from the company.

11. Refunds and Cancellations

Refund eligibility will depend on the nature and stage of the service and any service-specific written terms provided before payment.

Generally:

• Cancellation requests must be submitted in writing.
• Refund requests may be considered where work has not commenced.
• Administrative or professional charges may be deducted where work has already started.
• Government, embassy, medical, training, examination, travel, courier and third-party charges may be non-refundable once paid or incurred.
• No refund will be issued solely because an employment, admission, certification, medical or visa application was unsuccessful.
• Approved refunds will be processed through the original or another verified payment method.

Where a quotation, invoice or written agreement contains a specific refund policy, that policy will take priority.

12. Third-Party Services

Our website or services may refer users to employers, training institutes, medical centres, laboratories, travel providers, payment gateways, embassies, government portals or other third parties.

These organisations operate independently and may have their own terms, policies, fees and eligibility requirements.

Kyanos Marine Solution is not responsible for the independent decisions, conduct, delays, cancellations, security practices or service quality of third parties, except where liability cannot legally be excluded.

13. User Responsibilities

Users agree to:

• Provide accurate and genuine information.
• Keep their contact details updated.
• Attend scheduled interviews, medicals, training or appointments.
• Review documents before submission.
• Follow applicable laws and regulatory requirements.
• Protect login details, payment information and personal documents.
• Inform us promptly about any error or change in circumstances.
• Communicate respectfully with staff and service partners.

Users are responsible for the consequences of providing incorrect, misleading, forged or incomplete information.

14. Prohibited Activities

You must not use the website or our services to:

• Submit forged, altered or fraudulent documents.
• Impersonate another individual or organisation.
• Make false representations regarding qualifications or experience.
• Attempt unauthorised access to the website or its systems.
• Upload malware, harmful files or unlawful content.
• Copy or commercially exploit website material without permission.
• Harass staff, applicants, partners or other users.
• Use our name, logo or documents for fraudulent purposes.
• Conduct any activity that violates applicable law.

We may suspend or reject an application where fraudulent, unlawful or abusive activity is suspected.

15. Website Information

We make reasonable efforts to keep website information accurate and updated. However, service details, course availability, regulations, vacancies, fees, processing times and third-party requirements may change.

Website content is provided for general information and should not be treated as a final professional, legal, medical, immigration, regulatory or employment decision.

Users should obtain appropriate professional advice where necessary.

16. Intellectual Property

Unless otherwise stated, all website content—including text, graphics, branding, logos, page layouts, downloadable materials and original media—is owned by or licensed to Kyanos Marine Solution.

You may view or print website content for personal and non-commercial purposes.

You must not reproduce, modify, publish, sell, distribute or use our intellectual property commercially without prior written permission.

17. Communication Consent

By submitting an enquiry, application or contact form, you authorise Kyanos Marine Solution to contact you through:

• Telephone
• Email
• WhatsApp
• SMS
• Other contact details voluntarily provided by you

Communications may relate to your enquiry, application, appointment, documentation, payment, service updates or relevant opportunities.

You may request that non-essential promotional communications be discontinued.

18. Privacy and Personal Information

Personal information submitted through the website will be handled in accordance with our Privacy Policy and applicable law.

Information may be shared with relevant employers, shipowners, training institutes, medical centres, consultants, government authorities or service providers where necessary to process a requested service and where legally permitted.

Users should review the separate Privacy Policy before uploading sensitive documents or personal information.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Kyanos Marine Solution will not be liable for indirect, incidental, special or consequential loss resulting from:

• Rejection of an employment or visa application
• Changes in third-party policies
• Employer or institutional decisions
• Delays by government or regulatory authorities
• Cancellation of training, travel or vessel schedules
• Inaccurate information supplied by the user
• Unauthorised payments
• Events outside our reasonable control

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded.

20. Indemnity

You agree to indemnify Kyanos Marine Solution against losses, claims, penalties or expenses arising from:

• Your violation of these Terms
• Fraudulent or inaccurate documents supplied by you
• Your violation of applicable law
• Misuse of our website, brand or services
• Claims arising from information or instructions provided by you

This clause applies only to the extent permitted by applicable law.

21. Suspension or Refusal of Service

We may suspend, restrict or refuse a service or application where:

• Required documents or payments are not provided.
• Information appears false or misleading.
• The user breaches these Terms.
• Continuing the service may violate applicable law.
• The user behaves in a threatening, abusive or fraudulent manner.
• A third-party service or opportunity is withdrawn.

Where reasonably possible, the user will be informed of the reason for such action.

22. Force Majeure

Kyanos Marine Solution will not be responsible for delay or failure caused by circumstances beyond its reasonable control, including natural disasters, war, strikes, epidemics, government restrictions, port closures, system outages, travel disruption, regulatory changes or interruption of third-party services.

23. Changes to These Terms

We may update these Terms and Conditions to reflect changes in our services, operations or legal requirements.

The revised version will be published on this page with an updated revision date. Continued use of the website after an update constitutes acceptance of the revised Terms.

24. Governing Law and Jurisdiction

These Terms will be governed by the laws of India.

Subject to any mandatory consumer forum or statutory jurisdiction, disputes relating to these Terms or our services will be subject to the jurisdiction of the competent courts in Navi Mumbai, Maharashtra.

Before initiating formal proceedings, both parties should make reasonable efforts to resolve the matter through written communication.

25. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue to remain effective.

26. Contact Us

For questions, complaints, cancellations or concerns regarding these Terms, contact:

Kyanos Marine Solution
Office No. 79, Ground Floor, Gautam Complex,
Sector 11, CBD Belapur, Navi Mumbai – 400614

Phone: 022 4455 4304
WhatsApp: +91 80976 25433
Email: info@kyanosmarinesolution.com
Website: kyanosmarinesolution.com